Dogdrop is opening its first Denver location in the centrally-located and dynamic 9th & Colorado shopping area in early 2023 and seeking a ROCK STAR manager to oversee that location and all its operations. This is an exciting opportunity to be part of bringing a new brand to Denver and building it up from the ground level. As a manager, your focus day-to-day will be on overseeing all operations to create an incredible experience for Dogdrop dogs, dog parents, and staff. Your primary responsibilities will include:

Leading promotional efforts, including partnerships and local events, to grow awareness of Dogdrop and generate a strong leads pipeline

Driving sales of memberships

Ensuring frequent usage of Dogdrop by members

Driving high member retention & engagement

Making dogs and their parents feel loved and cared for

Creating a positive & supportive experience for members in all interactions

Ensuring all operations are running smoothly

Creating and managing staff schedule

Ensuring the facility remains clean, pleasant and in working order at all times

Enforcing all brand policies and procedures and ensuring a high standard of quality across all operations

Manage all staff including front desk (Member Care Specialists) and dog “droperators”

Ongoing training & development of staff, with a keen focus on motivating, retaining and challenging employees

Hold regular check-ins with staff

Assist owner with hiring and onboarding new staff

Weekly update meetings with owner

Frequent, honest and open communication with owner